Walked in to connect with a happy smiling person at the check in desk; walked in room - very clean and comfortable; able to relax without any interruptions; parking facility was close by; my sister was nearby on same floor which made it very accomodating; as a matter of fact, my son decided he would want his own room, young lady at the front desk made it possible with no problem. check out was rapid and easy as well!!! very happy. will by all means return when in the area!!! thank you Holiday Inn.